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Anand Motors: enquiries that stop disappearing

Detailed view of Velocity Finance case study implementation

The results

Metric

Manual reporting time

Financial statement accuracy

Leadership meeting prep time

Decision-making speed

Before

Enquiries tracked in personal notebooks

No idea how many enquiries arrived

Service reminders sent when remembered

After-hours enquiries gone by morning

After

Every enquiry in one queue with an SLA timer

Automatic assignment and first-response tracking

Service reminders fire on schedule

WhatsApp agent books test drives overnight

What our users say

"easyto.work delivered our entire platform ahead of schedule—flawless execution and real partnership."

Deepak Anand

We were losing enquiries at eleven at night and never knowing it. The Receptionist agent books test drives while we sleep.

Deepak Anand

Managing Partner, Anand Motors

Key Features Used

  • Multi-channel lead capture with de-duplication
  • First-response SLA timers and escalation
  • WhatsApp Business API with shared inbox
  • WhatsApp Receptionist agent for after hours
  • Service contract renewal automation
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