Reducing DSO without a collections team
Sales teams do not chase payments, and most SMEs cannot justify a dedicated collections function. This paper covers what actually reduces days sales outstanding: credit limits enforced at order entry, risk-scored customers, structured multi-channel dunning, and automation paid on recovery.
Every day of DSO is working capital sitting in someone else’s account. The fix is systematic, not heroic.
Overview
Sales teams do not chase payments, and most SMEs cannot justify a dedicated collections function. This paper covers what actually reduces days sales outstanding: credit limits enforced at order entry, risk-scored customers, structured multi-channel dunning, and automation paid on recovery.
You'll learn how to
Enforce credit limits at order and dispatch rather than after
Risk-score customers from real payment behaviour
Run multi-stage dunning across WhatsApp, email and call
Deploy outcome-priced collections without fixed cost
Key takeaways
- 1
Credit control at order entry prevents more loss than any chasing.
- 2
Structured follow-up outperforms sporadic effort by a wide margin.
- 3
Outcome-priced agents make collections viable at small scale.
Every day of DSO is working capital sitting in someone else’s account. The fix is systematic, not heroic.